Shipping & Returns

Shipping

United Kingdom

Please allow 1-5 days for dispatch due to the nature of handmade items.

- My standard form of shipping is Royal Mail 48 Hour Tracked Delivery.

- This can be upgraded to Royal Mail 24 Hour Tracked Delivery at checkout.

Worldwide

Please allow 1-5 days for dispatch due to the nature of handmade items.

- Royal Mail International Tracked delivery to outside of the UK takes between 1 - 3 weeks.

- Custom duties may be applied depending on the region. To avoid this extra charge, purchase through my Etsy @257jewellery

- Please allow extra time for delivery around the festive season.

Returns

United Kingdom

Returns Policy

I accept returns within 7 days of the delivery date. The buyer is responsible for return shipping costs, and I highly recommend using a tracked service to ensure the safe return of your item.

Please email me at 257jewellery@gmail.com within 7 days of the delivery date for me to provide the return address.

I kindly ask that you avoid ordering multiple items with the intention of returning one or more after viewing them in person, as each necklace is individually handmade.

Non-Returnable Items:

For hygiene reasons, I am unable to accept returns on earrings. Additionally, personalised necklaces (including those with initials or birth months) are non-returnable, as each piece is hand-stamped and custom-made to your specifications.

If you have any questions regarding returns, please don’t hesitate to contact me!

Worldwide

Returns Policy

I accept returns within 7 days of the delivery date. The buyer is responsible for return shipping costs, and I highly recommend using a tracked service to ensure the safe return of your item.

Please email me at 257jewellery@gmail.com within 7 days of the delivery date for me to provide the return address.

I kindly ask that you avoid ordering multiple items with the intention of returning one or more after viewing them in person, as each necklace is individually handmade.

Non-Returnable Items:

For hygiene reasons, I am unable to accept returns on earrings. Additionally, personalised necklaces (including those with initials or birth months) are non-returnable, as each piece is hand-stamped and custom-made to your specifications.

If you have any questions regarding returns, please don’t hesitate to contact me!